Refund policy

Return & Refund Policy

Last Updated: July 20, 2026

Thank you for shopping with us. We want you to be satisfied with your purchase. If you are not completely happy with your order, we're here to help.

Returns

We accept returns within 30 days of the date you receive your order.

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.
  • Be in its original packaging.
  • Include all original tags, accessories, and documentation (if applicable).
  • Be accompanied by proof of purchase or your order number.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Downloadable or digital products
  • Personalized or custom-made items
  • Perishable goods (if applicable)
  • Items marked as "Final Sale" or "Non-Returnable"

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue as quickly as possible.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product. If you need an exchange, please contact us.

Return Shipping

Unless the return is due to our mistake (such as sending the wrong item or a defective product), customers are responsible for return shipping costs.

We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

Order Cancellations

Orders may be cancelled before they have been processed or shipped. Once an order has been shipped, it cannot be cancelled and must follow our return process.

Contact Us

If you have any questions about our Return & Refund Policy or would like to request a return, please contact us through the contact information provided on our website.

By placing an order with our store, you acknowledge that you have read and agree to this Return & Refund Policy.