Shipping policy

Shipping Policy

Last Updated: July 20, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time. Please read our Shipping Policy before placing an order.

Order Processing

Orders are processed within 1–3 business days after your order is confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During sales, holidays, or periods of high demand, processing times may be longer.

Shipping Time

Estimated delivery times are:

Domestic Orders: 3–7 business days
International Orders: 7–21 business days (where available)

Delivery times are estimates and may vary due to factors beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your location and the selected shipping method.

If free shipping is available, it will be clearly indicated during checkout.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible locations.

For COD orders:

Payment must be made in full to the delivery agent at the time of delivery.
Please ensure someone is available at the delivery address to receive the order and make the payment.
We reserve the right to contact you to confirm your COD order before dispatch.
Orders that cannot be confirmed may be cancelled.
If a customer repeatedly refuses or fails to accept COD orders without a valid reason, we reserve the right to restrict or disable the COD payment option for future purchases.
COD availability depends on your delivery location and may not be available in all areas.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message with tracking details (if available). Tracking information may take up to 24–48 hours to become active.

Delays

Although we aim to deliver all orders within the estimated timeframe, delays may occur due to:

Weather conditions
Public holidays
Courier service disruptions
Customs procedures (for international orders)
High order volumes
Other unforeseen circumstances

We appreciate your understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Any additional shipping charges for resending the order may be the customer's responsibility.